Shipping Policy

Aotedor accepts orders 24 hours a day, 7 days a week. Orders delivered within the 48 contiguous states should arrive in 3 – 7 business days, depending on delivery location and product availability. Orders are processed in the order they are received. Expedited shipping methods are available for select products.

  • Free standard ground shipping for all orders (excluding parts) within the 48 contiguous United States.
  • A minimum handling fee might apply on some small products. Please contact us for specific handlings fees for small products. 
  • You will be provided with the total shipping cost for your order during Checkout.
  • Depending on the item(s) you purchase and the location to which the items will be delivered, different shipping methods will be available. Some shipping methods have their own restrictions and charges that will be applied to your order.
  • You will be asked to provide a valid phone number at Checkout. We deliver most of our orders via UPS, FedEx or Freight Companies, which require a valid phone number to ensure delivery.
PUERTO RICO, ALASKA, HAWAII OR CANADA

Most items may be shipped to PR, AK, HI or Canada for an additional surcharge. You will be provided with a freight quote over the phone or by email. The total shipping cost of your order is based on the weight of the total order and delivery service.

BILLING AND SHIPPING VERIFICATION

We ship only to the billing address of the cardholder or to a verified shipping address. The verified shipping address is the address on file from your credit card company or a manually verified address by Aotedor after the order is placed. If the information you provide us does not match, we will not process your order. If an order is placed where the shipping and billing address does not match we will put the order on hold for manual verification. We may require a copy of your identification card to be faxed or emailed to us.

P.O. BOXES / MILITARY APO / FPO ADDRESSES

We are currently unable to ship orders to PO Boxes or Military APO/FPO Addresses at this time. We deliver most of our orders via UPS, FedEx or Freight Companies, which at this time do not deliver to P.O. Boxes, APO's, or FPO's.

EXPECTED DELIVERY TIME

All items ship for FREE to the 48 contiguous United States via a Standard Ground Service. Your order will be delivered to your home front or driveway. You can expect your order to arrive within 3-7 full business days.