Warranty Policy

Our goal is to ensure you are completely satisfied with your purchase.

Warranty Coverage

  • Three-Year Limited Warranty: Covers all structural frame components, including the platform, fork, seat post, and frame.
  • One-Year Limited Warranty: Covers the motor, battery, and joystick.

    Repair or Replacement

    During the warranty period, we will repair any defects in material or workmanship or provide a refurbished product of equal value at no charge.

    Warranty Exclusions

    The limited warranty does not cover:

    • Labor Costs: Costs related to labor or device failure due to misuse or negligence by the owner.
    • Wear and Tear: Components subject to normal wear and tear that require periodic replacement.

    Warranty Activation

    The warranty automatically takes effect upon receipt of the product and does not require additional registration.

    Warranty Claims

    To file a warranty claim, please provide:

    • Proof of Purchase
    • Serial Number

    Aotedor Contact Information:
    Website: www.aotedor.com
    Email: service@aotedor.com
    Telephone: (888) 817-9815